Last updated: 7 October 2026
Your privacy matters to us. This policy explains what personal data Globex collects through this website, how we use it, and the choices you have.
1. Who we are
This website is operated by Globex International Shipping and Logistics LLC ("Globex", "we", "us"), an international shipping and logistics company based in the United Arab Emirates. We are responsible for the personal data collected through this website.
Questions about this policy or your data can be sent to info@globexintlship.com or by phone on +971 54 294 9584.
2. Information we collect
We only collect the information you choose to give us, plus a small amount of technical data needed to run the website.
- Quote requests: freight type, your name, mobile number and its country, email address, and where your cargo is moving from and to.
- Contact form: your name, email address, phone number (optional), the subject you choose and your message.
- Technical data: the date and time of a form submission and the IP address it was sent from, which we keep to help prevent spam and abuse.
- Calls, emails and WhatsApp: if you contact us directly, we receive the details you share in that conversation.
Please do not send us sensitive personal data (such as health, religious or financial account information) through the website forms.
3. How we use your information
- To prepare and send the quotation you asked for and to answer your enquiries.
- To arrange, document and deliver shipments you book with us, including customs, permits and certificates.
- To contact you about your quote, booking or shipment by phone, email or WhatsApp.
- To keep the website secure and protect it against spam and misuse.
- To meet our legal, accounting, customs and regulatory obligations.
We do not sell your personal data, and we do not use it for automated decision-making.
4. Why we are allowed to use it
We process your data because you asked us to (to answer your request or take steps before a contract), to perform a contract with you, to comply with legal obligations, or for our legitimate interest in running and protecting our business. Where the law requires your consent, we will ask for it, and you can withdraw it at any time.
We handle personal data in line with applicable data protection laws, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
7. How long we keep it
We keep enquiry and quotation details only for as long as we need them to respond and follow up. If you book a shipment, we keep the related records for as long as required by UAE commercial, tax and customs laws. After that, we delete or anonymise the data.
8. How we protect it
We use reasonable technical and organisational measures to protect your data, including protected form submissions and restricted access to the records we hold. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
9. Your rights
Subject to applicable law, you can ask us to:
- tell you what personal data we hold about you and give you a copy;
- correct data that is wrong or incomplete;
- delete your data, or restrict or stop how we use it;
- stop contacting you.
To make a request, email info@globexintlship.com. We may need to confirm your identity first. We will reply within the time the law allows.
10. Children
Our services are intended for businesses and adults. We do not knowingly collect personal data from anyone under 18.
11. Other websites
This website may link to other websites, such as carriers, authorities or social media. We are not responsible for their content or how they handle your data, so please read their privacy policies.
12. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated at the top.
13. Contact us
Globex International Shipping and Logistics LLC
United Arab Emirates
Email: info@globexintlship.com
Phone: +971 54 294 9584