Last updated: 7 October 2026
Please read these terms carefully. They explain the rules for using the Globex website and how quotation requests made through it work.
1. About these terms
These terms apply to your use of this website, operated by Globex International Shipping and Logistics LLC ("Globex", "we", "us"). By using the website you accept them. If you do not agree, please do not use the website.
Shipments we handle for you are governed by our quotation, booking confirmation and trading terms, together with the terms of the carriers involved (such as bills of lading and air waybills). If those documents conflict with these website terms, they take priority for that shipment.
2. Using this website
You agree not to:
- use the website for anything unlawful, fraudulent or harmful;
- submit false information or someone else's details without permission;
- try to gain unauthorised access to the website, its servers or its data, or disrupt how it works;
- copy, scrape or reuse the website's content for commercial purposes without our written permission.
3. Information on this website
We try to keep the website accurate and up to date, but its content is general information only, not legal, customs or professional advice.
The export documentation guide on our Services page summarises common UAE requirements. Rules, authorities and fees change and depend on the goods, origin and destination, so always confirm the exact requirements with us before you ship. Country coverage, services and equipment shown on the website are subject to availability.
4. Quotes and bookings
- Submitting a quote request does not create a booking or a contract.
- Quotations are based on the information you give us and are valid for the period stated on them. Rates can change if the cargo details, routing or timing change, or if carriers, ports or authorities change their charges.
- Unless your quotation says otherwise, duties, taxes, inspections, storage, demurrage, detention and charges set by third parties are not included and are payable by you.
- A booking is confirmed only when we accept it in writing.
- Transit times are estimates and are not guaranteed.
5. Your responsibilities as a shipper
- Give us complete and accurate details of the goods, including description, HS code, weight, dimensions, value and any hazardous nature.
- Make sure the goods are lawful to export, import and transport, and that you hold the licences and permits they need.
- Pack and label the goods properly for the journey.
- Pay all charges by the agreed due date.
Restricted or dangerous goods need our prior written agreement and the correct approvals. You are responsible for costs, fines or delays caused by inaccurate information, missing documents or non-compliant goods.
6. Liability
Our liability for loss of or damage to goods, or for delay, is set out in the trading terms and carrier documents for each shipment and is limited as stated there and by the international conventions that apply. We recommend insuring your cargo; ask us and we can help arrange it.
As far as the law allows, we are not liable for any loss arising from your use of this website or reliance on its content, or for indirect or consequential losses such as loss of profit or business. Nothing in these terms limits liability that cannot be limited under UAE law.
7. Events beyond our control
We are not responsible for delays or failures caused by events beyond our reasonable control, including weather, natural disasters, war, strikes, port congestion, pandemics, carrier or equipment failures, or actions of governments and customs authorities.
8. Intellectual property
The Globex name, logo, website design, text and images belong to Globex International Shipping and Logistics LLC or our licensors. You may view and print pages for your own use, but you may not reproduce or use them in any other way without our written permission.
9. Third-party links and services
The website links to and loads services from third parties, such as WhatsApp, Google Maps and YouTube. We do not control them and are not responsible for their content or availability; their own terms apply.
10. Privacy
How we collect and use your personal data is explained in our Privacy Policy.
11. Governing law
These terms are governed by the laws of the United Arab Emirates. Any dispute about them will be dealt with by the competent courts of the United Arab Emirates.
12. Changes to these terms
We may update these terms at any time. The latest version will always be on this page, and continuing to use the website means you accept it.
13. Contact us
Globex International Shipping and Logistics LLC
United Arab Emirates
Email: info@globexintlship.com
Phone: +971 54 294 9584